Everything MedClinora has built
Med spa software features, live for clinics worldwide
The clinic tools MedClinora offers medical spas, injectables clinics, and laser and skin clinics, wherever they are in the world. Each feature below is marked Available once it has been released in the product. All 43 are up and running today.
Updated
Available today
Platform foundations
The secure base every clinic tool is built on.
Secure accounts
AvailableSign-up with email verification, password reset, and optional two-step verification with recovery codes.
Clinic workspaces
AvailableCreate your clinic workspace: a separate, private workspace. Each owner account has one clinic, with more locations added inside it on the Multi-Location plan.
Team roles and invitations
AvailableInvite managers, practitioners, and receptionists by email, with permissions that match each role.
Feature settings
AvailableOwners and managers choose which features their clinic uses as they become available.
Plans and free trial
AvailableSee your plan, team capacity, and usage in one place, and start a 14-day trial without a payment card.
Clinic operations
App connections
AvailableConnect Google Calendar to spot clashes with appointments, and a Facebook Page to receive Lead Ads leads.
Appointment reminders
AvailableSend reminders before appointments to help reduce no-shows.
Embeddable booking widget
AvailablePut online booking on your own website, in your clinic's colours.
Integrations and webhooks
AvailableConnect n8n or your own systems with scoped API keys and signed webhooks for appointment events.
Multi-location management
AvailableSeveral locations under one organization, with consolidated reporting and central oversight.
Online booking
AvailablePublish open appointment times and schedule clients into them. Client self-booking arrives with the AI chat assistant.
Smart waitlist
AvailableA waitlist that offers freed-up times to waiting clients automatically; the first to confirm books it.
Virtual consultations
AvailableOffer video consultations that are booked like regular appointments.
White-label booking
AvailableA fully branded booking experience on your own website, without MedClinora branding.
Sales, POS & inventory
Advanced inventory
AvailableSuppliers, purchase orders, expiry tracking, and stock used per treatment.
Clinic payments
AvailableInvoices, deposits, and payments from clients, recorded by your team or paid through a secure link from your own Stripe account.
Inventory and stock alerts
AvailableTrack stock of products and supplies, with low-stock alerts; retail products sold at checkout come out of stock.
Memberships and gift cards
AvailableClient memberships with included benefits, billed by invoice each period, and gift cards.
POS - Checkout
AvailableCheck clients out at the front desk: treatments and retail products on one invoice, package sessions, gift cards as payment, discounts, and tips, with sales reports and staff commissions.
Prepaid packages
AvailableSell prepaid multi-session treatment packages and track remaining sessions and expiry.
Patient experience
Consent and treatment-photo timeline
AvailableSecure consent records and a before-and-after photo timeline for each client.
Digital forms
AvailableCollect intake and consent forms online before the visit.
Patient records (CRM)
AvailableKeep client profiles, contact details, and visit history together.
Treatment plans
AvailablePlan multi-session treatments and track progress over time.
Team collaboration
Enhanced AI receptionist and handover
AvailableOpening hours and after-hours replies, handover summaries for your team, and appointment changes in the website chat after the client confirms their email.
Guided onboarding
AvailableA product tour for every team member's role and a setup checklist that tracks what your clinic has really set up.
Phone calls
AvailableConnect your clinic's phone line so your team can see incoming calls and their outcome in MedClinora.
SMS and WhatsApp messaging
AvailableSend clients appointment reminders and follow-ups by WhatsApp or SMS, from a monthly message allowance.
Team inbox
AvailableA shared inbox so your team can answer website chats together. Answering client emails and text messages in the inbox is planned.
Website live chat
AvailableA chat window on your website, answered by your team.
AI assistance
AI booking assistant
AvailableAn AI assistant that helps clients book, move, and cancel appointments.
AI documentation assistant
AvailableAI help drafting treatment notes for practitioners to review.
AI Growth Assistant
AvailableSuggestions for growing the clinic, drawn from its own figures, for your team to decide on.
AI knowledge base
AvailableYour clinic's own information, used by AI features to answer accurately.
AI live chat
AvailableAn AI assistant that answers common website chat questions.
AI voice receptionist
AvailableAn AI receptionist that answers your clinic's phone calls.
Reporting and growth
Advanced campaign controls and segmentation
AvailableAudience segments and finer controls for follow-up and rebooking campaigns.
Advanced reporting
AvailableDetailed performance and revenue reports.
AI Social Media Studio
AvailableDraft social posts from your clinic's own information with AI, plan them on a calendar, approve them, then copy or export them to post yourself.
Basic reporting
AvailableCore reports on appointments and clinic activity.
Clinic benchmarking
AvailableCompare your figures with anonymised, aggregated figures from similar clinics.
Clinic directory listing
AvailableList your public page in the MedClinora clinic directory, so people can find your clinic by name, location, or service.
Lead recovery and rebooking
AvailableFollow up enquiries that didn't book and invite past clients back, with your approval and the client's consent.
Loyalty rewards
AvailableReward returning clients with points for paid visits, redeemable for your own rewards.
Marketing automation
AvailableAutomated email campaigns to clients.
Public clinic page
AvailableA public page for your clinic on MedClinora with your details, services, and a way for clients to get in touch.
Receptionist analytics
AvailableSee booking requests and confirmed appointments from the chat, handovers and how fast your team took over, and after-hours enquiries.
Referrals
AvailableGive clients a referral code and reward them when the people they refer visit.
Which plans include each feature is shown on the med spa software pricing page. AI features have monthly usage allowances. To see how booking, checkout, and stock connect, read the all-in-one med spa software overview or the med spa inventory management page.
