Plans that grow with your clinic
Med spa software pricing, simple and clear
MedClinora costs CA$39 to CA$99 a month on Starter, Growth and Pro; Multi-Location starts at CA$199 a month, priced by contract. Plans are billed monthly in Canadian dollars (CAD) with taxes included, and you can try Pro free for 14 days with no payment card.
Prices as of .
Every plan includes the clinic essentials and a monthly allowance for each AI assistant, so you know what you’ll get before you choose. Use the currency menu to see an estimate in your currency. There’s no free plan.
Before you choose a plan
14-day Pro trial
Create an account and your clinic, then the clinic owner starts the trial from the Plan page. No payment card, and nothing is charged when it ends. One trial per account; AI usage is capped during the trial (see below).
Paying for a plan
The clinic owner chooses a plan and pays by card from the clinic’s Billing page, where it can also be changed or cancelled. Add-ons are arranged with us: ask and we’ll contact you. Nothing on this page buys anything.
Connected accounts
Some features need your own provider account (for example Zoom or Stripe) to be connected before they work. The AI voice receptionist doesn’t: MedClinora runs its voice provider. They’re marked Needs a connected account in the comparison below.
See all featuresPlans
Starter
For solo practitioners
CA$39/ monthTaxes included
The essentials for an independent practitioner: scheduling, client records, treatment plans and prepaid packages, forms and reminders, website chat with a team inbox, and a starter allowance for every AI assistant.
- Practitioners
- 1
- Managers
- 1
- Receptionists
- 1
- Locations
- 1
Includes
- AI booking assistant
- AI documentation assistant
- AI knowledge base
- AI live chat
- AI voice receptionist
- Appointment reminders
- Basic reporting
- Digital forms
- Online booking
- Prepaid packages
- SMS and WhatsApp messaging
- Team inbox
- Treatment plans
- Website live chat
Included usage, per month, renewing on your billing date
- AI chat responses 500
- AI voice minutes 15
- AI booking actions 50
- AI documentation drafts 10
- SMS/WhatsApp message alerts 50
Optional add-ons · price on request
- Advanced reporting
- AI chat responses
- AI voice minutes
- AI documentation drafts
- SMS/WhatsApp message alerts
- Most Popular
Growth
For small teams (up to 3 practitioners)
CA$59/ monthTaxes included
Team automation for small clinics: a smart waitlist that fills freed-up times, plus lead follow-up and rebooking, with room for daily AI use.
- Practitioners
- 3
- Managers
- 1
- Receptionists
- 1
- Locations
- 1
Everything in Starter, plus
- POS: clinic checkout, sales reports and staff commissions
- Embeddable booking widget
- Enhanced AI receptionist and handover
- Inventory and stock alerts
- Lead recovery and rebooking
- Marketing automation
- Smart waitlist
- Virtual consultations
Included usage, per month, renewing on your billing date
- AI chat responses 1,500
- AI voice minutes 50
- AI booking actions 150
- AI documentation drafts 40
- SMS/WhatsApp message alerts 150
Optional add-ons · price on request
- Advanced reporting
- AI chat responses
- AI voice minutes
- AI documentation drafts
- SMS/WhatsApp message alerts
- Additional practitioner
- Premium14-day trial
Pro
For growing clinics (up to 6 practitioners)
CA$99/ monthTaxes included
The premium single-location plan: memberships and gift cards, loyalty and referrals, advanced reporting, aesthetics workflows, and the AI Growth Assistant, with the largest single-clinic AI allowances.
- Practitioners
- 6
- Managers
- 1
- Receptionists
- 1
- Locations
- 1
Start 14-day Pro trialCreate an account, then start the trial from your clinic’s Plan page. Ask about Pro
Everything in Growth, plus
- POS: gift cards as payment and sales breakdowns with CSV exports
- Advanced inventory
- Advanced reporting
- AI Growth Assistant
- AI Social Media Studio
- Consent and treatment-photo timeline
- Loyalty rewards
- Memberships and gift cards
- Receptionist analytics
- Referrals
Included usage, per month, renewing on your billing date
- AI chat responses 3,500
- AI voice minutes 100
- AI booking actions 400
- AI documentation drafts 100
- SMS/WhatsApp message alerts 300
Optional add-ons · price on request
- AI chat responses
- AI voice minutes
- AI documentation drafts
- SMS/WhatsApp message alerts
- Additional practitioner
Multi-Location
For clinic groups
Starting atCA$199/ monthStarting price · the final price depends on your locations and contract
For clinic groups: every Pro capability plus advanced campaigns and inventory, the AI Social Media Studio, benchmarking, and white-label booking, with up to 3 locations included (more by contract), consolidated reporting, and central oversight.
- Practitioners
- 10+by contract
- Managers
- 3+by contract
- Receptionists
- 3+by contract
- Locations
- 3+by contract
Everything in Pro, plus
- POS: sales across locations
- Advanced campaign controls and segmentation
- Clinic benchmarking
- Multi-location management
- White-label booking
Included usage, per month, renewing on your billing date
- AI chat responses 6,000
- AI voice minutes 200
- AI booking actions 800
- AI documentation drafts 200
- SMS/WhatsApp message alerts 1,000
Optional add-ons · price on request
- AI chat responses
- AI voice minutes
- AI documentation drafts
- SMS/WhatsApp message alerts
- Additional practitioner
- Additional manager
- Additional receptionist
- Additional location
Features by plan
Features marked “Every plan” aren’t restricted by plan.
- Needs a connected account works once your own provider account (for example Zoom or Stripe) is connected
| Feature | Starter | Growth | Pro | Multi-Location |
|---|---|---|---|---|
| Team, locations, and monthly usage | ||||
| Practitioners | Up to 1 | Up to 3 | Up to 6 | 10+ by contract |
| Managers | 1 | 1 | 1 | 3+ by contract |
| Receptionists | 1 | 1 | 1 | 3+ by contract |
| Locations | 1 | 1 | 1 | 3+ by contract |
| AI chat responses | 500 | 1,500 | 3,500 | 6,000 |
| AI voice minutes | 15 | 50 | 100 | 200 |
| AI booking actions | 50 | 150 | 400 | 800 |
| AI documentation drafts | 10 | 40 | 100 | 200 |
| SMS/WhatsApp message alerts | 50 | 150 | 300 | 1,000 |
| Sales, checkout & POS | ||||
| Clinic checkout | Not included | Included | Included | Included |
| Service and retail product sales | Not included | Included | Included | Included |
| Connected invoices and payment records | Not included | Included | Included | Included |
| Inventory-linked sales | Not included | Included | Included | Included |
| Treatment-package transactions | Not included | Included | Included | Included |
| Gift cards as payment | Not included | Not included | Included | Included |
| Sales reporting | Not included | Included | Included | Included |
| Staff performance and commissions | Not included | Included | Included | Included |
| Sales by item and staff, with CSV exports | Not included | Add-on: Available as an add-on | Included | Included |
| Multi-location sales visibility | Not included | Not included | Not included | Included |
| Operations | ||||
| Advanced inventory | Not included | Not included | Included | Included |
| App connections Needs a connected accountEvery plan | Included | Included | Included | Included |
| Embeddable booking widget | Not included | Included | Included | Included |
| Guided onboarding Every plan | Included | Included | Included | Included |
| Integrations and webhooks Every plan | Included | Included | Included | Included |
| Inventory and stock alerts | Not included | Included | Included | Included |
| Multi-location management | Not included | Not included | Not included | Included |
| Online booking | Included | Included | Included | Included |
| Smart waitlist | Not included | Included | Included | Included |
| White-label booking | Not included | Not included | Not included | Included |
| Patients | ||||
| Digital forms | Included | Included | Included | Included |
| Patient records (CRM) Every plan | Included | Included | Included | Included |
| Communication | ||||
| Appointment reminders | Included | Included | Included | Included |
| Enhanced AI receptionist and handover | Not included | Included | Included | Included |
| Phone calls Needs a connected accountEvery plan | Included | Included | Included | Included |
| SMS and WhatsApp messaging Needs a connected account | Included | Included | Included | Included |
| Team inbox | Included | Included | Included | Included |
| Website live chat | Included | Included | Included | Included |
| Clinical | ||||
| Consent and treatment-photo timeline | Not included | Not included | Included | Included |
| Treatment plans | Included | Included | Included | Included |
| Virtual consultations Needs a connected account | Not included | Included | Included | Included |
| Payments & sales | ||||
| Clinic payments Needs a connected accountEvery plan | Included | Included | Included | Included |
| Loyalty rewards | Not included | Not included | Included | Included |
| Memberships and gift cards | Not included | Not included | Included | Included |
| POS - Checkout | Not included | Included | Included | Included |
| Prepaid packages | Included | Included | Included | Included |
| Referrals | Not included | Not included | Included | Included |
| Reporting | ||||
| Advanced reporting | Add-on: Available as an add-on | Add-on: Available as an add-on | Included | Included |
| Basic reporting | Included | Included | Included | Included |
| Clinic benchmarking | Not included | Not included | Not included | Included |
| Receptionist analytics | Not included | Not included | Included | Included |
| AI | ||||
| AI booking assistant | Included | Included | Included | Included |
| AI documentation assistant | Included | Included | Included | Included |
| AI Growth Assistant | Not included | Not included | Included | Included |
| AI knowledge base | Included | Included | Included | Included |
| AI live chat | Included | Included | Included | Included |
| AI voice receptionist | Included | Included | Included | Included |
| Marketing | ||||
| Advanced campaign controls and segmentation | Not included | Not included | Not included | Included |
| AI Social Media Studio | Not included | Not included | Included | Included |
| Clinic directory listing Every plan | Included | Included | Included | Included |
| Lead recovery and rebooking | Not included | Included | Included | Included |
| Marketing automation | Not included | Included | Included | Included |
| Public clinic page Every plan | Included | Included | Included | Included |
AI Voice Assistant
An AI receptionist for your clinic’s phone
Included in every plan with a monthly allowance of voice minutes. MedClinora runs the voice provider accounts, connects your clinic’s number, and tracks your usage, so there’s no separate provider bill or API key to manage.
Answers your phone
Greets callers, says it's an AI assistant, and answers from the information your clinic published: services, prices as published, hours, and policies.
Offers real open times
Reads open appointment times from your MedClinora schedule. Clinics can let it book new appointments after the caller confirms the time.
Knows its limits
Never gives medical advice. Emergencies, clinical questions, complaints, and changes to existing appointments go to your team.
Hands over to your team
Flags calls for follow-up with a short summary, takes a call-back number only with the caller's consent, and can transfer calls where the provider supports it.
Voice minutes included each month
- Starter
- 15
- minutes
- Growth
- 50
- minutes
- Pro
- 100
- minutes
- Multi-Location
- 200
- minutes
Each finished call answered by the AI Voice Assistant counts from the voice provider's reported duration, rounded up to the next whole minute per call. Calls that fail on MedClinora's or the provider's side aren't counted. During the 14-day trial, up to 10 minutes in total.
More minutes
AI voice minutes: 100 more AI voice minutes a month per unit (up to 5 units), on Starter, Growth, Pro, Multi-Location (price on request). If MedClinora offers pay-as-you-go minutes on your plan, the per-minute rate is shown in your clinic’s voice settings before the owner turns them on, with a monthly spending limit. Nothing is charged beyond your allowance without that authorization.
Voice providers
- Retell AI: A voice agent platform tuned for phone calls, with low-latency turn-taking and call transfer.
- ElevenLabs: ElevenLabs Agents, known for natural-sounding voices in many languages.
Subject to availability on your plan. Phone numbers are connected by MedClinora on request.
One connected platform
Clinic management, POS, and inventory in one subscription
There’s no separate fee for the checkout or inventory: they come with the plans that include them, and share the same clients, appointments, and products as the rest of MedClinora. Clinic management is on every plan; the checkout and inventory start on Growth.
Med spa management
The schedule, client records, and treatment workflows your team works from every day.
- Appointment scheduling and online booking
- Client records and treatment history
- Treatment plans, packages, and memberships
- Follow-ups and roles for every team member
POS and checkout
Check out the treatment and the products a client takes home, on one invoice.
- Treatment and retail product checkout
- Invoices with payments recorded against them
- Package sessions and gift cards at checkout
- Sales reports and staff commissions
Inventory management
Know what you have, what you sell, and what needs reordering.
- Product catalogue with stock levels
- Stock taken out as products sell
- Receiving and adjustments with a reason, all on record
- Low-stock alerts and stock reports
Sales, checkout & POS
Choose the plan that fits your clinic’s sales workflow
The clinic checkout puts an appointment’s treatment and retail products on one numbered invoice, takes products out of stock as they sell, and uses sessions from prepaid packages. Clients pay with cash recorded by your team, a gift card, or a secure online payment link from your clinic’s own Stripe account. Sales reports and staff commissions come with it. There’s no card-terminal, tap-to-pay, or cash-drawer integration.
Growth: checkout and POS
CA$59/month
Includes
- Clinic checkout
- Service and retail product sales
- Connected invoices and payment records
- Inventory-linked sales
- Treatment-package transactions
- Sales reporting
- Staff performance and commissions
Available as an add-on: Sales by item and staff, with CSV exports.
Pro: checkout and POS
CA$99/month
Everything in Growth, plus
- Gift cards as payment
- Sales by item and staff, with CSV exports
Multi-Location: checkout and POS
Starting at CA$199/month
Everything in Pro, plus
- Multi-location sales visibility
Starter doesn't include the clinic checkout. Invoices and payments recorded by your team are on every plan, and prepaid treatment packages are included from Starter.
Compare POS featuresBook a demoHow the clinic checkout works
Inventory & retail stock
Inventory on each plan
Track retail skincare and clinic supplies with stock that follows checkout sales, adjustments recorded with a reason, and low-stock alerts. Larger clinics add batches and expiry dates, suppliers and purchase orders, and stock counts. There’s no barcode scanning or automatic reordering.
Growth: inventory
Includes
- Product and supply catalogue
- Stock levels and movement history
- Low-stock alerts
- Stock taken out at checkout
- Stock reports
Pro: inventory
Everything in Growth, plus
- Batches and expiry dates
- Suppliers and purchase orders
- Stock used per treatment
- Stock counts, wastage, and returns
- Advanced stock reports
Multi-Location: inventory
Same inventory tools as Pro.
Starter doesn't include inventory.
Included usage
How allowances work
Monthly, per clinic
Allowances are given once a month and renew on your billing date; during the free trial, one smaller allowance covers the whole trial. Unused units don’t carry over. One allowance covers the whole clinic: adding practitioners or locations doesn’t add or reset it, and Multi-Location pools one allowance across the group.
When an allowance runs out
Owners and managers see a notice at 75% and 90% of an allowance. At 100%, that feature pauses until the next month: website chats go to your team, chat booking asks clients to contact the clinic, and new AI drafts aren’t generated. Nothing is charged automatically. Ask us for more capacity at any time.
AI drafts are drafts
AI documentation produces a draft note only. A practitioner or the clinic owner has to review it, correct it, and confirm that review before the note is final; drafts are visible only to them. Clinical judgment and the record stay with your team.
| Allowance | Counting rule |
|---|---|
| AI chat responses | One completed assistant reply to one message. Streaming pieces are never counted separately. An attempt that fails before the AI provider answers is returned; an attempt the provider answered is counted. |
| AI voice minutes | Each finished call answered by the AI Voice Assistant counts from the voice provider's reported duration, rounded up to the next whole minute per call. Calls that fail on MedClinora's or the provider's side aren't counted. |
| AI booking actions | One booking, change, or cancellation the client confirms in the AI chat and that is saved. Offered times, intermediate steps, and failed or abandoned confirmations aren't counted. |
| AI documentation drafts | One AI-prepared draft note. Each regeneration counts again. A request that fails before the AI provider answers isn't counted; a reply that comes back but can't be used still counts, and the draft is prepared without AI. |
| SMS/WhatsApp message alerts | One WhatsApp message, or one SMS segment (up to 160 plain characters, or 70 with emoji or accents; a long SMS is several segments). Counted when WhatsApp or the SMS provider accepts the message; a message it refuses isn't counted. |
Seats
Your team on every plan
- Every plan includes 1 manager and 1 receptionist, plus the practitioner seats shown for the plan (1 on Starter, 3 on Growth, 6 on Pro, 10 on Multi-Location). The owner’s account is always included; if the owner also treats clients, they use one of the practitioner seats (so Starter is one person treating clients: you, or one practitioner).
- A pending invitation takes a seat until it’s accepted, cancelled, or expires, whether the owner or a manager sent it. When a role is full, cancel its pending invitation (or change or remove the member) before inviting someone else.
- The limits are checked on our servers whenever someone invites or assigns a team member, not just hidden in the app.
- A move to a plan with fewer seats waits until enough seats are free, or until we agree a higher limit with you. We never remove a team member or their records to make a plan fit; you choose who changes role or leaves.
- Locations: Starter, Growth, and Pro are single-location plans. Multi-Location (three locations included, more by contract) is arranged with us.
Free trial
The 14-day Pro trial
Every Pro feature that’s released, with no payment card. Each account has one clinic and one free trial; changing your details doesn’t start a new one. When it ends, features pause until the clinic has a plan; your clients, appointments, records, and team are kept, and nothing is charged. Usage during the trial is capped at these amounts for the whole trial (they don’t renew monthly):
- AI chat responses
- 500
- AI voice minutes
- 10
- AI booking actions
- 25
- AI documentation drafts
- 10
- SMS/WhatsApp message alerts
- 25
Add-ons
Need more?
Add-ons are separate from what each plan includes. Prices are confirmed with you before anything is switched on: we only publish a fixed add-on price once its provider costs are verified. Clinic owners request add-ons from their Plan page.
AI chat responses
Available now1,000 more AI chat responses a month per unit.
Contact us for pricing
On Starter, Growth, Pro, Multi-Location
AI voice minutes
Available now100 more AI voice minutes a month per unit (up to 5 units).
Contact us for pricing
On Starter, Growth, Pro, Multi-Location
AI documentation drafts
Available now50 more AI documentation drafts a month per unit.
Contact us for pricing
On Starter, Growth, Pro, Multi-Location
SMS/WhatsApp message alerts
Available now250 more SMS/WhatsApp message alerts a month per unit (one WhatsApp message or one SMS segment each).
Contact us for pricing
On Starter, Growth, Pro, Multi-Location
Additional practitioner
Available nowOne more practitioner seat per unit.
Contact us for pricing
On Growth, Pro, Multi-Location
Additional manager
Available nowOne more manager seat per unit, for example a manager at each location.
Contact us for pricing
On Multi-Location
Additional receptionist
Available nowOne more receptionist seat per unit, for example a second front desk at a busy location.
Contact us for pricing
On Multi-Location
Advanced reporting
Available nowDetailed performance and revenue reports.
Contact us for pricing
On Starter, Growth
Additional location
Available nowOne more location per unit.
Contact us for pricing
On Multi-Location
Pricing questions
What clinics ask before choosing a plan
How much does MedClinora cost?
MedClinora costs CA$39 to CA$99 a month on Starter, Growth and Pro; Multi-Location starts at CA$199 a month, priced by contract. Plans are billed monthly in Canadian dollars (CAD) with taxes included, and you can try Pro free for 14 days with no payment card. Prices as of October 25, 2026. The clinic owner chooses a plan and pays by card from the clinic's Billing page, where it can also be changed or cancelled. A plan lists the features it includes, but a feature is only usable once it has been released.
Is there a free plan?
No. MedClinora has no free plan. You can try it with a 14-day free trial of the Pro plan, after which your clinic needs a plan to keep using its features.
How does the 14-day free trial work?
Create an account, verify your email, and set up your clinic. The clinic owner can then start a 14-day trial of the Pro plan from the clinic's Plan page. Each account can start one self-service trial; for another clinic, request a plan or ask us about a trial. When the trial ends, features pause until your clinic has a plan, and your account, clinic, team, and data are kept.
Do I need a credit card for the free trial?
No. The trial doesn't ask for a payment card, and nothing is charged when it ends.
Which plans include POS and inventory management?
The clinic checkout and inventory with low-stock alerts are included on Growth, Pro and Multi-Location. Advanced inventory (batches and expiry, suppliers and purchase orders, stock used per treatment, and stock counts) is included on Pro and Multi-Location. Invoices and payments recorded by your team are on every plan.
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