Clinic software shaped around aesthetics
Software for med spas and aesthetics clinics
Medical spas, injectables clinics, and laser clinics have different rhythms. Here’s how MedClinora works for each — and what you can use today.
Updated
Independent medical spas
Independent medical spas
A medical spa runs on many moving parts at once: a menu of treatments with different lengths and preparation, a front desk balancing calls and walk-ins, and clients who expect a polished experience from first enquiry to follow-up. MedClinora brings those pieces into a single, calm workspace.
What matters
- Clients booking and rescheduling without phone tag
- Intake and consent forms completed before the visit
- A clear record of each client's treatments and history
- Reminders that help keep the schedule full
How MedClinora helps
- Available
Appointment reminders
Automatic reminders before appointments.
- Available
Digital forms
Intake and consent forms completed online.
- Available
Online booking
Publish open appointment times and schedule clients into them. Self-booking by clients through the website chat arrives with the AI chat assistant.
- Available
Patient records (CRM)
Client profiles, contact details, and visit history.
Available today: online booking, digital forms, patient records (CRM) and appointment reminders. Every plan includes online booking, digital forms, client records, and reminders, from Starter up.
Botox and injectables clinics
Botox and injectables clinics
Injectables clients return on a regular rhythm, and every visit depends on accurate notes and documented consent. MedClinora's treatment plans and aesthetics workflows are designed for that rhythm, with AI help drafting notes that practitioners always review and finalize.
What matters
- Consent captured before each treatment
- Treatment notes that are quick to write and easy to find
- Follow-ups timed to each client's treatment cycle
- Packages and memberships for loyal clients
How MedClinora helps
- Available
Aesthetics workflows
Treatment-specific workflows for injectables, laser, and skin services.
- Available
AI documentation assistant
AI help drafting treatment notes.
- Available
Digital forms
Intake and consent forms completed online.
- Available
Memberships and gift cards
Client memberships with included benefits, billed by invoice per period, and gift cards.
- Available
Treatment plans
Multi-session treatment plans for clients.
Available today: digital forms, treatment plans, aesthetics workflows, AI documentation assistant and memberships and gift cards. Practitioners join your clinic's workspace with practitioner access, and practitioner seats are tracked against your plan.
Laser and skin clinics
Laser and skin clinics
Laser and skin treatments usually come as a course of sessions with preparation and aftercare in between. MedClinora's treatment plans, prepaid packages, and reminders let clients know what comes next and show your team where each course stands.
What matters
- Courses of sessions planned and tracked
- Pre-treatment questionnaires and aftercare information
- Packages sold up front for a full course
- Reminders before each session
How MedClinora helps
- Available
Appointment reminders
Automatic reminders before appointments.
- Available
Digital forms
Intake and consent forms completed online.
- Available
Memberships and gift cards
Client memberships with included benefits, billed by invoice per period, and gift cards.
- Available
Prepaid packages
Prepaid multi-session treatment packages: sell with an invoice, track remaining sessions and expiry, and use sessions for appointments.
- Available
Treatment plans
Multi-session treatment plans for clients.
Available today: treatment plans, prepaid packages, memberships and gift cards, digital forms and appointment reminders. Prepaid treatment packages are included from Starter; memberships and gift cards come with Pro.
Aesthetics practices with several practitioners
Aesthetics practices with several practitioners
When several practitioners share a clinic, who can do what matters. MedClinora separates owners, managers, practitioners, and receptionists, with permissions that match each role, and keeps every clinic's workspace private. A shared team inbox and reporting sit on top of that foundation.
What matters
- Role-based access for each team member
- A shared inbox for client messages
- Reports on appointments and activity
- Room to grow into more practitioners or locations
How MedClinora helps
- Available
Advanced reporting
Detailed performance and revenue reports.
- Available
Basic reporting
Core reports on appointments and activity.
- Available
Team inbox
A shared inbox where your team answers website chats together. Answering client emails and text messages in the inbox is planned.
- Available
Website live chat
A chat window on the clinic's website, answered by the team.
Available today: team inbox, website live chat, basic reporting and advanced reporting. Also available: owner, manager, practitioner, and receptionist roles; email invitations; and plans sized by practitioner seats. Clinic groups can ask about the Multi-Location plan.
Clinic checkout and sales (POS)
Clinic checkout and sales (POS)
The front desk is where a visit turns into a sale: the treatment, the aftercare products, a package session, and the payment. MedClinora's clinic checkout records all of it against the client's appointment and record, takes products out of stock, and gives owners sales, tips, and commission reports, without a separate till to reconcile.
What matters
- One invoice for the treatment and the products a client takes home
- Retail stock that follows what's sold
- Package sessions used at checkout, with balances kept current
- Sales and staff commissions the owner can review
How MedClinora helps
- Available
Advanced reporting
Detailed performance and revenue reports.
- Available
Clinic payments
Taking deposits and payments from clients.
- Available
Inventory and stock alerts
Track stock levels of products and supplies, with low-stock alerts.
- Available
POS - Checkout
A front-desk checkout for treatments, retail products, packages, and gift cards, with role-controlled discounts.
- Available
Prepaid packages
Prepaid multi-session treatment packages: sell with an invoice, track remaining sessions and expiry, and use sessions for appointments.
Available today: POS - Checkout, clinic payments, inventory and stock alerts, prepaid packages and advanced reporting. The clinic checkout is included on Growth, Pro and Multi-Location. Payments are cash recorded by your team, gift cards, or a secure online payment link from your own Stripe account; MedClinora doesn't connect to card terminals.
Inventory and retail stock
Inventory and retail stock
Skincare, aftercare, and clinic supplies are money on the shelf. MedClinora keeps one catalogue of them, takes retail products out of stock as they sell at checkout, records every receipt and adjustment with a reason, and alerts your team when something runs low.
What matters
- Stock levels that match what's actually been sold
- A history of every receipt and adjustment, with who and why
- Low-stock alerts before a popular product runs out
- Batches, expiry dates, and suppliers for larger clinics
How MedClinora helps
- Available
Advanced inventory
Suppliers, purchase orders, expiry tracking, and stock used per treatment.
- Available
Inventory and stock alerts
Track stock levels of products and supplies, with low-stock alerts.
- Available
POS - Checkout
A front-desk checkout for treatments, retail products, packages, and gift cards, with role-controlled discounts.
Available today: inventory and stock alerts, advanced inventory and POS - Checkout. Inventory and low-stock alerts are included on Growth, Pro and Multi-Location; batches, expiry, suppliers, and purchase orders on Pro and Multi-Location.
Running something different? Tell us about your clinic.
